Shipping
Orders can only be placed through the web store. We do not accept orders over the phone or by mail. Sales tax will be applied on all domestic orders. Tax is calculated based on the applicable sales tax and use tax laws within each state. Merchandise is limited to the sizes, colors, and variants listed on our website. If a size or variant does not appear online, it is currently unavailable. Be sure to check back as items may be restocked and available for purchase at a later date. If the item you ordered was unable to be fulfilled because of stock related issues we may contact you via the email provided in your order to exchange the item for another item of equal value or offer you a full refund. If we do not receive a response within 10 business days, we reserve the right to refund your order in full.
In most cases, orders are shipped within 2-3 business days. Shipping and delivery dates are not guaranteed unless specified. If you are placing an international order, we are unable to guarantee the timeliness of arrival of your package, although orders arrive in 2-4 weeks in most cases. There may also be duty payments required at the time your package arrives, we are not responsible for the additional costs incurred on international orders.
One Eighteen Apparel does not guarantee the method of delivery of the goods. The product delivered does not reflect the ideas of One Eighteen Apparel or its staff.
Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was delivered.